Account Management Errors
► E4 – Already registered
► E6 – Username is taken.
► E7 – Email is already in use.
► E13 – Not found
► E14 – Wrong password
► E15 – Email is not valid.
► E17 – Email not found, or cannot change username.
► E19 – Sorry, name already taken.
► E21 – Turn off authentication before deleting an account.
► E22 – Check your email to login and delete your account.
► E23 – You cannot delete an account that has xats, days or powers.
► E25 – Incorrect Username/Email or Password
► E26 – Account not activated
► E27 – Email has been blocked.
► E28 – Account deleted. (Open a ticket.)
► E29 – Locked out
► E30 – Check your email. (Security check.)
► E31 – Cannot turn account locking on. (Location update may be required.)
► E33 – Please set the clock on your device.
► E34 – Failed to activate authorization. Try again.
► E35 – Incorrect authentication code.
► E36 – Login requires authenticator code.
► E37 – Enter authenticator code to verify request to disable Account Authentication.
► E39 – Password was too short. (Must be at least 6 characters long.)
► E40 – Passwords are not the same.
► E42 – Email is not valid. Registering a xat account. Remember to put the email’s provider name.
► E43 – Email is blocked (Register with a different email).
► E44 – Bad user ID. Please login and try again. You must be registered to view the buy page.
► E45 – Login and try again.
► E46 – ID was not found. Make a ticket to get the k2 repaired.
► E47 – Name is too long or contains bad letters. (Must be between 10-18 characters).
► E48 – Name is not allowed.
► E49 – First letter must not be a number.
► E50 – Bad user ID. Sorry you can’t register.
► E51 – The ID has been registered before or was deleted (email reused) and can no longer be registered.
► E55 – Account was deleted. (Open a ticket.)
► E64 – Check your email. (Security check.)
System problem (1): Error creating the group. Complete the reCAPTCHA and accept the Terms of Service, and then try again.
System problem (2): Cannot register that ID. (You are trying to activate the ID from a different location than where it was registered)
System problem (10): Cannot register that ID.
System problem (11): Cannot delete account due to transfer block.
System problem (12): Cannot delete account due to transfer hold.
System problem (13): Login with locking/protection turned ON.
System problem (14): Login is currently undergoing maintenance.
System problem (20): You need to relogin.
System problem (21): You need to redo the trade or relogin.
System problem (23): User has mint power.
System problem (25):: Multiple features have been disabled due to breaking terms of service or security
System problem (26): The recipient of your transfer has a transfer block.
System problem (27): You have too many days and need to trade some or use DX.
System problem (28): Trying to send too many xats/days. (max 100,000 xats)
System problem (29): Other user is likely using third-party programs to edit the trade.
System problem (30): You cannot buy powers.
System problem (31): You cannot promote a group.
System problem (32): Cannot buy power(s) because all account transactions are suspended.
System problem (33): Temporary transfer hold. Blocks only outgoing transfers, and trades.
System problem (40): Trade is currently undergoing maintenance.
System problem (42): Cannot trade this power.
System problem (43): Cannot trade 1 day for 1 day.
System problem (47): Cannot transfer to celebrity. (Trading works.)
System problem (49): The user is no longer online.
System problem (51): Attempting to trade to a Bot or a mobile user.
System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.
System problem (56): The recipient of your transfer has a transfer block.
System problem (99): Server issues. Try again later.
Buying a Xat Group Buy a group
Not available (1): Group has not been deemed inactive (must be 3 months of no staff).
Not available (5): Group has been delisted.
Not available (6): Group has already been purchased.
Not available (7): Group was created less than 6 months ago.
Not available (8): Group was deleted.
Not available (9): Group has a low ID.
Not available (11): Group has not been deemed inactive (must be 3 months of no staff).
Not available (12): Group name has a reserved word.
Not available (13): Group cannot be purchased.
Buying short names Buy a short name
Name taken (1): Sorry, name already taken. (Name cannot be enabled again.)
Name taken (2): Name taken but deleted, contact xat.com/ticket if you are paid and would like it.
Not allowed: Reserved word e.g. “xat” or a swear word in the name.
Ticket System Errors
403: Your email is on the ban list (cannot create ticket).